Customer information

ISARO FAQ

Answers to common questions about ISARO products, shipping, returns, warranty review, product safety, accounts, and professional partnerships.

Last updated: 7 May 2026

Where does ISARO ship?

ISARO shipping availability, delivery timing, duties, and taxes should be confirmed at checkout for the selected market. The team should verify final country coverage before publishing stronger shipping claims.

Can I return an ISARO product?

Returns are described on the returns page. Hygiene-sensitive products may require unopened, unused condition and original packaging. Customers should review the latest return conditions before ordering.

Is there a product warranty?

Warranty terms require business confirmation before detailed public claims are added. Product support requests can be sent to ISARO customer service.

How should I choose a product?

Choose products by product type, intended workflow, available variants, ingredients or materials, technical specifications, and safety notes shown on the product page.

How can professionals contact ISARO?

Professional salons, academies, retailers, distributors, and e-commerce partners can use the dealer application page or contact the partnership team.